Express Delivery Option Available for all packages. With Express Delivery Option you will get your designs within 24 business hours. To activate express delivery reach out to us on contactus@prayaam.com after order and our support team will get back to you.

Frequently Asked Questions

At Prayaam, we are a team of professional designers offering high quality business logo design services and branding solutions to startups, small and mid size businesses. Our branding solutions include custom logo design, stationery design, poster design, product label design, product packaging design, banner ad designs, logo vectorization and logo repair services among others. We also provide website design services for businesses looking to establish online presence and for e-commerce firms with powerful features and content management capabilities.

The logos we design and deliver after client’s approval can be copyrighted under the client’s company. Even after the logo is finally approved, more changes can be done at minimal charges. Our customers can also utilize our logo templates which can be quickly edited as per their requirements at a nominal fee.

We deliver the logo by email or dropbox. Hence it is very important that you provide correct email address while ordering our service. You can always get in touch with us with your order ID in case of any issues.

You'll receive the logo in Web Format (PNG, JPG), EPS, SVG and PDF formats. If you need the files in another formats/size then please let us know and we would try to provide if feasible. Extra charges may apply.
You get unlimited design revisions on any mockups(s) of the logo during the follow up period mentioned for package selected. You can submit feedback and request revisions during this.
We provide logo files in all common formats which will allow you to use the logo on websites, print banners/hoardings and anywhere else like promotion materials, e.g. coffee mugs, pens etc.
We cater to clients all over the globe. We accept payment via Paypal payment gateway which allows anyone to order our services using their Paypal account or credit/debit cards. We also offer pricing in 6 different major currencies i.e. US Dollars, Indian Rupee, Great Britain Pounds, Euro, Australian Dollars and United Arab Dirham.
Absolutely. You will own the copyright for your logo. However we request our clients to allow us using their logo in our portfolio and advertising material. It'll actually help your brand as well since our site is visited by hundreds of small businesses daily.
We provide money back only in cases where even after multiple revisions client is not satisfied with the logo. There will be deductions based on the amount of effort that have gone into delivering the logo concepts. You will be required to submit a refund form providing the details of issues that you found in logo so that it helps us improve our service. Post review, your refund request will be processed. Typically we request a turnaround of 21 days for refunds.
Logo design is an extremely creative process. Just like all other creative activities, inputs from more than one expert help in logo design as well. When more than one designers work on a logo, you can expect more creative and varied outcome. You can interact with the individual designers working on your logo design project on our client portal.
We make as many changes/revisions in the logo mockups as you need till you approve the logo. Once the logo is approved, no additional changes can be made. However we provide additional revisions at nominal charges in case you need any changes in the logo after approval. Engineer working on your request will evaluate and confirm the charges based on efforts required.
Ideally speaking, you'll not be using more than one logo so you won't really require files from multiple mockups. However in case if you are not able to decide between mockups then we can provide final files for additional mockups at a minimal price.